Frequent Questions

We would be happy to provide further information for you:

  • Minimum Order Quantity (MOQ’s)?

    In regards to the "Production Service", the minimum depends on the article. The minimums are handled by model and color. On the other hand, when it comes to “Stock Service”, the minimum is 2,000 USD, with the possibility to choose the garment combination of your preference.

  • Production lead time?

    The production time depends on the yarn. If the yarn is on stock, the time will be approximately 1 to 2 months. On the other hand, if the yarn is not on stock, the production time will be approximately 3 to 4 months.

  • Labelling?

    The labeling is up to you. On one hand, we can label your products with our Textialpaca labels. On the other hand, it is no problem at all to use your own brand labels instead. This process will be internally coordinated.

  • Prices?

    Our export prices are usually FOB and when it comes to "Production Service" we handle quantity ranges. However, the customers are free to choose the INCOTERM of their preference.

  • Shipping options?

    We provide shipping support to our customers through our Export Department, which is constantly comparing and searching for the best rates. We offer two shipping options: - Courrier: For small shipments. We work mostly with DHL and Fedex, therefore they offer us good rates. - Forwarders: For medium and large volume shipments, according to the INCOTERM of your preference.

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